Tuesday, May 6, 2008

Stella Liebeck versus McDonalds

Not that well known, is the infamous case of an 81 year old woman named Stella Liebeck who successfully sued McDonalds, when she spilt hot coffee on herself. The reason behind the judge favoring her claim is 'the vendor did not particularly notify/warn the customer about the hottness of the beverage'. This was seen as an unethical call by many critics because the lady had ordered hot coffee and should expect a hot coffee, just because the vendor did not specify that when he handed the drink to her, it doesn't mean that the fault is on the vendor's side.
Inspired by this case, there were similar such lawsuits filed by individuals against big companies concluding in an unethical judgement favoring the plaintiff. Few of which are :
Kathleen Robertson of Austin, Texas, was awarded $780,000 by a jury of her peers after breaking her ankle tripping over a toddler who was running inside a furniture store. The owners of the store were understandably surprised at the verdict, considering the misbehaving little toddler was Ms. Robertson's son.
A Philadelphia restaurant was ordered to pay Amber Carson of Lancaster, Pennsylvania, $113,500 after she slipped on a soft drink and broke her coccyx (tailbone). The beverage was on the floor because Ms.Carson had thrown it at her boyfriend 30 seconds earlier during an argument.
Kara Walton of Claymont, Delaware, successfully sued the owner of a nightclub in a neighbouring city when she fell from the bathroom window to the floor and knocked out her two front teeth. This occurred while Ms.Walton was trying to sneak through the window in the ladies room to avoid paying the $3.50 cover charge. She was awarded $12,000 and dental expenses.
Mrs. Marv Grazinski of Oklahoma City, Oklahoma. Mrs. Grazinski purchased a brand new 32-foot Winnebago motor home. On her first trip home, having driven onto the freeway, she set the cruisecontrol at 70 mph and calmly left the drivers seat to go into the back and make herself a sandwich. Not surprisingly, the RV left the freeway, crashed,
and overturned. Mrs.Grazinski sued Winnebago for not advising her in the owner's manual
that she couldn't actually do this. The jury awarded her $1,750,000 plus a new motor home. The company actually changed their manuals on the basis of this suit, just in case there were any other such foolish complaints.
These cases bring out the fragility and the vulnerability of the law system in the US and the lack of concern it has for following common business ethics.

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