Sunday, March 23, 2008

My reflection on Globalization..!!

As Globalization is contracting the world into a smaller place to live, businesses are finding “Outsourcing” as an effective way to leverage on the competencies of other nations. India is today a major hub for BPOs, KPOs & LPOs (Business, Knowledge and Legal Process Outsourcing respectively). The prime reasons for this are high number of University Graduates in India, English as a common language at work and readiness of the employees to work in shifts at night, thus enabling a 24 hour work cycle. On one hand where such jobs has enabled the youth to earn handsome salaries early in their career, it has also posed problems related to employees’ health and safety, issues related to ethical hiring in the industry etc. The employees are suffering from what is called as the “shift-work-sleep disorder” which implies that an individual works when the body wants to sleep at night and tries to sleep when the body is expected to be awake. The industry in witnessing unethical practices like poaching the employees of a company by offering more salary and lack of security on clients’ information/accounts. So there is a need on the part of the host countries to ensure that they have sound guidelines, labor codes, web-security systems and employee friendly policies before opening themselves to these jobs. Globalization exhibits a Give and Take relationship in business. So it is really necessary for the businesses to ensure that they are internally ethically strong to support this wave of globalization in order to experience a balanced give-take ratio.

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